Terms of Service

These Terms apply to Easy Rain LLC, referred to in these Terms as "Easy Rain," "we," "us," or "our." Website: myeasyrain.com | Phone: 801-971-9846 | Email: [email protected] | Service Area: Utah and surrounding areas as determined by Easy Rain LLC | Business Focus: Exterior home improvement services, including but not limited to gutters, downspouts, gutter guards, soffit, fascia, rainwater management, exterior repairs, commercial projects, and related services.

The Easy Rain website is provided for informational, scheduling, marketing, and customer-service purposes. You may use our website to learn about our services, request a quote, contact our team, view project information, review warranties, submit project details, and communicate with us. You agree not to use our website for any unlawful, abusive, fraudulent, harmful, or disruptive purpose. We may update, modify, suspend, or discontinue any part of the website at any time without notice.

Website content, photos, blog posts, pricing information, promotions, descriptions, diagrams, FAQs, and other materials are provided for general informational purposes only. They are not a final quote, construction plan, engineering opinion, legal opinion, warranty promise, or guarantee of project outcome. Final pricing, scope, timeline, service details, warranty coverage, and project recommendations must be confirmed in writing by Easy Rain.

Estimates are based on the information available at the time of inspection, measurement, conversation, or proposal preparation. Estimates may be revised if additional information becomes available, including but not limited to hidden damage, inaccurate measurements, access limitations, roofline complexity, fascia or soffit damage, drainage issues, rot, pest damage, structural problems, material availability, code requirements, weather constraints, customer-requested changes, or other unforeseen conditions. Easy Rain reserves the right to decline, revise, or withdraw an estimate at any time before a formal agreement is accepted.

Easy Rain may offer free quotes, discounts, seasonal promotions, financing promotions, referral offers, or other special pricing at our discretion. Promotions may be limited by date, service type, project minimum, geographic area, availability, approved credit, qualifying scope of work, or other conditions. Unless clearly stated otherwise in writing, promotions cannot be combined with other offers, applied retroactively, transferred, redeemed for cash, or used on previously approved projects.

By submitting your contact information, requesting an estimate, scheduling an appointment, responding to our marketing, or otherwise engaging with Easy Rain, you authorize Easy Rain to contact you using the contact information you provide. This communication may include appointment scheduling, reminders, estimate confirmations, project updates, proposal follow-ups, service reminders, warranty or service-related communication, payment reminders, customer support, review requests, promotions, and marketing messages related to Easy Rain services.

By providing your phone number to Easy Rain, you consent to receive phone calls and text messages from Easy Rain related to your inquiry, appointment, estimate, service, project, account, promotional offers, or other Easy Rain services, to the fullest extent permitted by law. Message frequency may vary. Standard message and data rates may apply. You may opt out of text messages at any time by replying STOP, CANCEL, UNSUBSCRIBE, QUIT, or END, or by contacting us at 801-971-9846 or [email protected]. Consent to receive marketing communications is not required as a condition of purchasing any goods or services from Easy Rain.

Easy Rain may communicate with you through third-party platforms including Facebook, Instagram, Google, Yelp, Thumbtack, Angi, HomeAdvisor, Nextdoor, email providers, SMS platforms, scheduling software, payment processors, CRM systems, review platforms, and other communication tools. Easy Rain is not responsible for the practices, errors, outages, policies, or conduct of third-party platforms.

Your use of our website and services is also governed by our Privacy Policy, which explains what information we collect, how we use it, how we protect it, and how you may contact us regarding privacy-related requests.

You agree to provide accurate, complete, and current information when requesting an estimate, scheduling an appointment, approving a project, or communicating with Easy Rain. You are responsible for providing accurate contact and property information, confirming authority to request work at the property, notifying Easy Rain of access issues, HOA requirements, hazards, or property-specific limitations, and reviewing all estimate details before approval.

By approving a project or scheduling work, you authorize Easy Rain and its employees, subcontractors, representatives, vendors, or installers to access the property as reasonably necessary to inspect, measure, deliver materials, perform work, document work, collect payment, complete warranty service, or address project-related issues. Easy Rain may decline to perform work if conditions are unsafe, inaccessible, unsuitable, or outside the agreed scope.

The scope of work for any project will be defined by the written estimate, proposal, invoice, contract, change order, or other written project documentation provided by Easy Rain. Only items specifically included in the written scope are included in the project. Verbal conversations, sales discussions, recommendations, or general explanations do not modify the written scope unless confirmed in writing by Easy Rain.

If additional work is requested, required, discovered, or recommended after the original estimate or agreement, Easy Rain may provide a change order, revised estimate, updated invoice, or written approval request. Additional work may result in additional charges, revised timelines, material changes, or schedule adjustments.

Exterior improvement projects may reveal hidden or unforeseen conditions not visible during the initial estimate, including rotten fascia, damaged soffit, water intrusion, mold, pest damage, improper prior installation, structural movement, or other issues. If unforeseen conditions are discovered, Easy Rain may recommend or require additional work before completing the original scope. Additional charges may apply.

Material colors, finishes, textures, and appearances may vary due to manufacturing differences, lighting, weathering, age of existing materials, screen display differences, supplier availability, and batch variation. Customer is responsible for reviewing and approving colors, materials, and product selections before installation.

Easy Rain is not responsible for failures caused by weak, rotten, deteriorated, improperly built, improperly maintained, or structurally deficient attachment points. If the existing structure is not suitable for proper attachment, Easy Rain may recommend repair or replacement before installation.

No gutter, downspout, drainage, or exterior system can guarantee complete prevention of water intrusion, flooding, foundation movement, soil saturation, erosion, ice dams, roof leaks, basement leaks, or water damage under all conditions. Easy Rain gutter systems are designed to manage ordinary rainwater runoff from the roofline under normal operating conditions.

Gutter systems, downspouts, gutter guards, drains, and exterior systems require maintenance. Customer is responsible for routine inspection, cleaning, and maintenance after installation unless a separate maintenance agreement is in place. Failure to maintain the system may void or limit warranty coverage.

Project dates and installation windows are estimates unless expressly stated in writing as guaranteed. Easy Rain is not responsible for delays caused by weather, supply chain issues, unsafe conditions, customer delays, change orders, unforeseen conditions, third-party delays, acts of God, emergencies, or circumstances outside our reasonable control.

Payment terms will be stated in the estimate, proposal, invoice, contract, financing agreement, or other written project document. Customer agrees to pay all amounts owed for approved work, materials, change orders, and additional services. Easy Rain may pause work, delay scheduling, withhold warranty service, charge late fees where permitted, pursue collection, or exercise any legal rights available if payment is not made as agreed.

Easy Rain may offer or help facilitate financing options through third-party financing providers. Financing approval, terms, rates, promotional periods, payment amounts, credit limits, and eligibility are determined by the financing provider, not Easy Rain. Customer is responsible for reviewing and understanding all financing terms before signing or accepting financing.

Customers should notify Easy Rain as soon as possible if they need to cancel or reschedule an appointment or project. If a customer cancels a project after materials have been ordered, custom work has begun, or scheduling resources have been reserved, the customer may be responsible for costs already incurred.

By accepting a proposal, signing a contract, approving an estimate, paying a deposit, or authorizing work by text, email, phone, electronic signature, financing approval, or other written or electronic method, customer authorizes Easy Rain to proceed with the agreed work. Electronic approvals, text approvals, email approvals, and digital signatures may be treated as valid authorization.

Easy Rain may take photos, videos, measurements, notes, or other documentation of the property and work for purposes including estimating, quality control, training, warranty review, customer communication, internal records, insurance, dispute resolution, marketing, and portfolio use. If you do not want Easy Rain to use project photos or videos for marketing purposes, please notify us in writing before the project begins.

If you submit a review, testimonial, comment, message, photo, or feedback about Easy Rain, you grant Easy Rain permission to use, reproduce, publish, display, and share that feedback for marketing, training, reputation management, and business purposes. Easy Rain may edit testimonials for length, grammar, formatting, or clarity, but will not intentionally change the substance of your statement.

Easy Rain may provide workmanship warranties, service warranties, product warranties, manufacturer warranties, lifetime service warranties, gutter protection warranties, rainwater system warranties, heat cable warranties, or other warranties depending on the specific products and services purchased. Warranty coverage is determined by the written estimate, proposal, invoice, contract, warranty page, manufacturer documentation, and any written warranty terms provided by Easy Rain.

To submit a warranty claim or service request, customer must contact Easy Rain and provide reasonable information about the issue, including customer name, property address, contact information, original project details, description of the issue, photos or videos if available, date the issue was first noticed, and any relevant maintenance history. Easy Rain may require an inspection before determining whether a claim is covered by warranty.

To the fullest extent permitted by law, Easy Rain is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Easy Rain's total liability for any claim related to a project, service, estimate, communication, website use, or these Terms shall not exceed the amount paid by the customer to Easy Rain for the specific service giving rise to the claim, unless otherwise required by law.

Easy Rain is not responsible for pre-existing damage, hidden defects, improper prior work, faulty construction, or other conditions not caused by Easy Rain. Customer agrees to maintain a safe work environment and disclose known hazards before work begins. Easy Rain will make reasonable efforts to clean the work area after completing installation or repair. Materials delivered to the property remain the property of Easy Rain or its suppliers until paid for in full.

Materials delivered to the property remain the property of Easy Rain or its suppliers until paid for in full, to the extent permitted by law. If customer fails to pay amounts owed, Easy Rain may exercise any legal rights available, including collection efforts, interest, late fees, attorney fees, court costs, lien rights, or other remedies permitted by law.

All content on the Easy Rain website is owned by Easy Rain or used with permission. You may not copy, reproduce, modify, distribute, display, sell, or exploit Easy Rain content without written permission. If you submit photos, videos, messages, reviews, or other content to Easy Rain, you grant Easy Rain a non-exclusive, royalty-free, worldwide license to use submitted content for purposes related to providing services, marketing, and operations.

You agree not to submit false or misleading information, harass or threaten Easy Rain employees, misuse Easy Rain intellectual property, attempt to damage our website or systems, use our services for unlawful purposes, or make fraudulent payment disputes. Easy Rain reserves the right to refuse service, cancel appointments, terminate projects, or pursue legal remedies if a customer engages in prohibited conduct.

If a dispute arises, customer agrees to first contact Easy Rain in good faith so we have an opportunity to review and attempt to resolve the issue. These Terms and any dispute related to Easy Rain, our website, communications, estimates, services, or projects shall be governed by the laws of the State of Utah, without regard to conflict-of-law principles.

To the fullest extent permitted by law, if Easy Rain is required to pursue collection or enforce these Terms, customer agrees to pay Easy Rain's reasonable attorney fees, court costs, collection costs, and related expenses if Easy Rain is the prevailing party. You agree to indemnify, defend, and hold harmless Easy Rain LLC, its owners, employees, contractors, subcontractors, representatives, agents, vendors, and affiliates from and against claims, damages, losses, liabilities, costs, and expenses arising from your breach of these Terms.

Easy Rain is not responsible for delays or failure to perform caused by events beyond our reasonable control, including weather, storms, labor shortages, supplier delays, government action, natural disasters, or acts of God. You agree that electronic records, electronic signatures, text approvals, and email approvals may satisfy any requirement for written approval or signature. Easy Rain may update these Terms from time to time. Your continued use of our website or services after updated Terms are posted means you accept the updated Terms.